Technical Support

We provide top-tier on-site or remote computer repair support to resolve computer and technology issues. In addition, Mainstream Technology Consulting is partnered with a 24×7 North American help desk provider who can react to issue but who can also proactively monitor the health of your network and computers.

Full helpdesk services include:

  • Problems are identified fast and addressed proactively to get to the root cause of the issue
  • With rapid resolution and problem prevention, we will substantially reduce the costs associated with downtime (lost productivity, lost opportunities and service costs).
  • Harware and software installation
  • System checkups and update management
  • Data recovery for crashed, unresponsive, undetected and dead hard drives
  • Wired and wireless network install and management
  • New PC and server install, configuration and on-going support.
  • Remote or Onsite computer and network maintenance and configuration